Holiday Notice of Spring Festival 2026

It is kindly informed that our company is scheduled for 16 days’ holidays. And the holidays are from Fed 11th,2026(Tuesday) to Feb 26th,2026 (Thursday) for Chinese New Year Holiday.

We will be back to work on Feb 27th,2026 (Friday).

We apologize for the inconvenience this may take and thank you for your understanding.

MUHOO wishes you and your families all the best and happy every day!

 

Attention:

• After Feb 11th,2026, we will supend processing orders (out of stock frames/progressive lenses/tinted prescription lenses/unconventional lenses that require special customization)
• After Feb 13th, 2026, we will suspend processing single vision lenses orders.
  

However, this will not affect your order. We will process your order as soon as possible after the holiday on Feb 27th 2026.

Shipping&Customer Service During Vacation:

1. We will stop shipping items out from Feb 14th 2026 because our whole company will take a annual leave for 13 days, all the shipping company will be closed by then, therefore, all the orders during this time will be putted a hold on until the vacation off. Please don't worry about your orders, we will start shipping orders out on Feb 26th 2026. Please be aware of this before you place an order. 

2. Meanwhile, the customers service department will be off the duty from Feb 14th 2026 to Feb 26th 2026, but we will response email & message in variable interval, the answer time will be Eastern Standard Time 8 am～9 am, and 7 pm ～ 9 pm in everyday. Please don't be worries If we didn't reply to you in time, all you need to do is tell us your question, we will get back to you as soon as we can, thanks for your patience. We wii be back at Feb 27th 2026.

4. Please don't worry about any of your orders and your money, if you need refund, return, exchange, feel free to email us at >> service@muhoooptical.com << we will get back to you as soon as we can.

Thanks for your continued patience and apologies for any inconvenience caused. 

The MUHOO Company